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The Tax Certificate screen allows you to void both paid and unpaid certificates and bidders statements.  Voiding a certificate or bidders statement may be necessary when one has been issued in error or to the wrong account.  You must query the account or the certificate or bidders statement number before voiding.  In the case of paid certificates or bidders statements, the payment will be reversed and the certificate will be reversed. If you want to void the payment but not the certificate/bidders statement, see the instructions for Paying Certificates and Reversing Certificate Payments.

Tax certificate/bidders statement deposits usually begin with 'TCxxxxxx'. These deposits are created and closed automatically when issuing certificates.  You can void a certificate on the same day it was issued without making any further changes. However, if you are voiding a paid certificate or bidders statement on a different day than the day it was issued, you must do the void in a deposit having the current day's deposit date.

User Entitlements

The following user entitlements must be set for each user who needs access to the Tax Certificate screen. They are part of the Manage Certificates task.

To void a certificate you must have one of these jobs: Cashier1, CashierNo2, Head Cashier. See Tasks, Entitlements, and Jobs for more information.

ACTCERT: Allow access to the Tax Certificate screen.

CERTIFICATE_VOID: Check this entitlement for users allowed to void tax certificates in the Tax Certificate screen.

(v1 security only) Users must have two roles assigned in order to work with tax certificates and bidders statements. No other roles other than Connect and Inquiry are necessary.

ACT_FOUNDATION: Provides the basic underlying permissions to work in the Tax Collection System.

MANAGE_TAX_CERTIFICATE: Provides the ability to work with tax certificates and bidders statements.

1. From the Main Menu, select Update, then Tax Certificates (or click the Online Products icon (), then click the Tax Certificate button).
2. Click the Tax Certificate tab.  The Tax Certificate screen will appear.  
3. You can search by Account Number or Certificate Number.

You should enter just an Account Number if only one tax certificate has been issued to this account. If multiple certificates exist for this account, you should enter a Certificate Number.

4. Press F8 (Execute Query).  If a tax certificate has been issued, information about the certificate will appear.  

If multiple certificates have been issued for this account, use the scroll bar to view each one. In order to do the void, you must find the correct certificate number and then redo the search, this time searching by certificate number (press F7, enter the certificate number, press F8).  Alternatively, you can scroll down to find the correct certificate.

If a certificate has not been issued with this number,  the following message will be in the status bar:  "Query caused no records to be retrieved.  Re-enter."

5. Click Void Certificate.  
6. In the popup that appears, the Account No., Certificate No., and a certificate deposit for the current day are auto-populated. If you want to use a different deposit, click the star button next to Deposit No. and select a deposit. Only open deposits having today's deposit date will be shown.
7. Click either Void Certificate Only (which does not void the certificate fee payment) or Void Certificate and Payment.
8. Click OK to the confirmation message. The tax certificate is now voided and will display VO in the Certificate Status field.  The Deposit Status Remittance  screen will show negative values for the certificates.  The tax certificate fee is zeroed out on the Receivable and Fee screens for paid certificates.

You cannot reprint voided certificates.

Notes are added automatically when certificates, statements of location, and bidders statements are created and voided.