After making a payment, you will be returned to the Payment screen, which will now have a Void button.  You can void entire payments, but not parts of a payment.

You cannot reverse void payments that have been previously reversed or voided.

Note: The Void button is available only on the Online Payment and Fines Payment screens.  You cannot void a payment amount entered as $0.00.

To void a payment:

1. Click Void  on the Online Payment Entry screen; the Void Transactions window will appear. This window lists all accounts paid in the current deposit.

2. Click the Include box to the right of the payment amount you want to void.

To void all the transactions in the deposit, click Include/Exclude all.  Alternatively, you may wish to click this button to include all transactions, then uncheck certain payments to keep ('exclude') them from being voided.

3. Click Void Transaction to unpay the account. You will be returned to the Payment Screen.

A status of VO is assigned to this transaction; it can be see in the Account Status screen by double-clicking on the month of the payment.

Voided payments are not shown on receipts.